Harrison and Hetherington | website design Cumbria | Case Studies | We are Reeds Skip To Content
Penrith: 01768 864214 Carlisle: 01228 593900 Upload work to print
Reeds Logo - Home
Device
Website design Experience the difference! Our skilled team combines expertise to deliver high-performing websites with improved conversion rates.
Jigsaw pieces
Account management Building long-term partnerships with businesses is at the heart of what we do.
Trees
Environmental and sustainable. Making greener choices for our business and for yours.
Web Research and discovery UX design Web development E-commerce Web hosting & support Design Brand research Visual identity Design for print Design for signage Print Brochures & booklets Flyers and leaflets Wide format Business stationery Posters Roller banners Signage Interior signage Exterior signage Wayfinding Window graphics Museum signage and displays Vehicle wrapping Digital marketing Social media marketing Content marketing SEO
Our work
About us
Careers
News / Insights
Sustainability
Get in touch
Jigsaw pieces
Account management Building long-term partnerships with businesses is at the heart of what we do.
  • Home
  • Our work
  • About us
  • Careers
  • News / Insights
  • Sustainability
  • Our team of experts are here to help you achieve your goals
    Get in touch
    Services and solutions
    Trees
    Environmental and sustainable Making greener choices for our business and for yours.
  • Web Research and discovery
  • Design Brand research
  • Print Brochures & booklets
  • Signage Interior signage
  • Digital marketing Social media marketing
  • Web
    Device
    Website design Experience the difference! Our skilled team combines expertise to deliver high-performing websites with improved conversion rates.
  • Web
  • Research and discovery
  • UX design
  • Web development
  • E-commerce
  • Web hosting & support
  • Design
  • Design
  • Brand research
  • Visual identity
  • Design for print
  • Design for signage
  • Print
  • Print
  • Brochures & booklets
  • Flyers and leaflets
  • Wide format
  • Business stationery
  • Posters
  • Roller banners
  • Signage
  • Signage
  • Interior signage
  • Exterior signage
  • Wayfinding
  • Window graphics
  • Museum signage and displays
  • Vehicle wrapping
  • Digital marketing
  • Digital marketing
  • Social media marketing
  • Content marketing
  • SEO
  • H&H website mockups on laptop and phones highlighting responsiveness
    Client
    Harrison & Hetherington
    Industry
    Agricultural & Rural

    Harrison & Hetherington Website Design

    Harrison & Hetherington is one of the largest livestock sales businesses in the UK, operating across nine centres, including Borderway Mart at Carlisle. The business, which was established in 1870, has a wealth of expertise among its team.

    Hi, do you need advice on print, signage or digital services? Call 01228 593900 or send us a message.
    Katie Thompson

    Harrison & Hetherington is one of the largest livestock sales businesses in the UK, operating across nine centres, including Borderway Mart at Carlisle. The business, which was established in 1870, has a wealth of expertise among its team.

    H&H responsive phone mockup

    The challenge

    Harrison & Hetherington wanted a fresh, new approach to its busy website. The site had to work well for a specific user profile of a farmer who works outside and uses a mobile phone.
    The firm’s managing director Scott Donaldson said: “The majority of people logging on to our website are probably standing in a shed or sitting on a tractor. They need instant access any time of the day.”

    H&H responsive laptop mockup

    Our brief

    Our research indicated that the business needed a mobile-first approach and a straightforward website that’s quick to navigate, while maintaining functionality for its administrators.
    The website contains a lot of information, so it was important to limit the number of clicks required to reach the key content.


    What we did
    Working closely with Harrison & Hetherington admin and auctioneer staff, we created a responsive, mobile-first website that’s fast and easy to navigate.
    Using analytics, we researched which content is the most important and made sure it’s easily accessible.
    The design reflected Harrison & Hetherington’s new branding, using rich colours and bold imagery, which worked well on all screens.
     

    Lets talk stats;
    0.5M 
    Monthly page views
    3x
    Faster than previous site
    20%
    Reduction on bounce backs



    The outcome
    Our customised content management system enabled us to create a bespoke site to fit the business needs, while reducing the amount of code ensured fast page speeds.
    The website has a much more contemporary look which is cleaner, fresher and brighter. 
    There are benefits for the site administrators, because any updates are automatically applied to all relevant pages.
    The new website reflects the importance that technology now plays in the farmstock business. Scott added that the new website had vastly improved the firm’s live streaming of livestock sales and live bidding and had made it possible to offer online timed sales of livestock and machinery. 
    Accessing these services via the website has driven up online traffic.
    Having seen what can be achieved, Scott said the business has plans for further online development.

    What our clients have to say

    Scott Donaldson, Harrison & Hetherington

    The biggest benefit is how well it operates on a smartphone; that’s where our customers are accessing the information from most of the time. The speed is massively better, as is navigating through the different parts of the website. Our customers now expect instant access to everything we do. They want the information there – they don’t want to have to wait for it to upload. The images are good; they’re sharp. It gives a very clear impression of the business right across the different facets of what we offer Customers can be online, bidding for livestock being sold at Carlisle. If they want to access that facility, they have to come through the website and after-sale interaction is far greater than it was before the new website.

    Our team of experts are here to help you achieve your goals
    Get in touch
    Products
    Brochures & Booklets printing Flyers and leaflet printing Wide format printing Business Stationery printing Posters printing Saddle stitched brochure printing Interior signage Exterior signage Wayfinding signage Window graphics Displays POS signage
    Services
    Web Print Signage Design Digital marketing
    Contact
    Carlisle
    Borderway, Montgomery Road, Rosehill Industrial Estate, Carlisle, Cumbria
    CA1 2RS
    01228 593900
    Penrith
    Southend Road, Penrith, Cumbria
    CA11 8JH
    01768 864214
    © Copyright 2025 We are Reeds Privacy Policy All Rights Reserved Accessibility Statement