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    Katie Thompson

    Unleashing the Power of UX Research & Discovery

    Explore how our blend of analytics, stakeholder engagement, and creative innovation transforms user experiences, driving engagement and business success.

    UX research for website

    Research

    In the realm of UX design, a meticulous research phase is paramount. This stage is not only about understanding the client's vision but also about delving deep into user behavior, needs, and challenges. By leveraging both quantitative and qualitative data, our approach encompasses a comprehensive analysis of web data analytics to discern patterns and trends that inform our design strategy. 


    Surveys & User research: interviews / Focus groups


    Data analysis & Journey mapping


    Prototyping & A/B testing


    These all serve as pivotal tools in this process, allowing us to gather direct feedback from users and test hypotheses in real-world scenarios. This dual approach ensures our decisions are grounded in solid data, enabling us to craft interfaces that are not only visually appealing but also highly functional and user-friendly.

    Empowering digital experiences

    Ready to transform your digital presence with a user experience that drives engagement and results? Discover how our tailored UX research and design solutions can elevate your brand

    UX research with reeds team reviewing Information Architecture of a website flow

    Discovery and Stakeholder Engagement

    The discovery phase is where our team's expertise in UX research converges with the unique needs and insights of our clients. Through engaging stakeholder sessions, we foster a collaborative environment where every voice is heard. These sessions are instrumental in defining the project's scope, objectives, and key performance indicators (KPIs). It's a phase characterised by active listening, empathy, and a shared commitment to excellence. By integrating stakeholder perspectives with our data-driven insights, we tailor our design solutions to align perfectly with the client's vision and the end-users' expectations. This alignment is crucial for creating intuitive and impactful user experiences.

    Reeds team reviewing a website design around a table in the Carlisle studio

    Outcomes

    The culmination of rigorous research and discovery phases leads to measurable and impactful outcomes. Our evidence-based approach, anchored in both quantitative and qualitative data, ensures that the solutions we develop not only meet but exceed client expectations. By implementing strategies informed by data analytics, persona and audience mapping, and cognitive load considerations, we enhance user engagement and satisfaction. The results are websites and digital products that are not only aesthetically pleasing but also highly functional, user-friendly, and aligned with business objectives. Our commitment to data-driven design translates into improved user experiences, increased conversion rates, and tangible business success.

    Our team of experts are here to help you achieve your goals
    Get in touch
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    Carlisle
    Borderway, Montgomery Road, Rosehill Industrial Estate, Carlisle, Cumbria
    CA1 2RS
    01228 593900
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    Southend Road, Penrith, Cumbria
    CA11 8JH
    01768 864214
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